REPAIR ONLY!!! 040005161, 040002007 Manitowoc NEO/Koolaire Control Board

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REPAIR ONLY!
Product Description
Please understand that you're NOT buying a board. This is for repair only! You will be sending your board in for repair after you make the purchase on ebay. Once that is done, send the board in and we will have it done in generally a day.  Please follow the instructions on how the process works.  Thank you!
Mail bad boards in need of repair to:
Board Busters
17253 Prado Blvd.
Loxahatchee, Fl 33470
ABOUT US
We've been in the appliance repair business for just under 20 years. We started in the 90's but as time went on, we noticed that appliances are equipped with many more computer components than in the past. In fact, many technicians have completely gotten out of the business due to that! But we adapted and began doing those repairs as well and over time, we added that skill set to our services. If you're in the Palm Beach area, we are available to come to your home to repair your appliance and if need be, take the bad circuit board with us for repair.
Below you'll find an extensive list of boards we repair. Our goal is to earn your business through cheap pricing, decent turnaround time and overall good communication. Please send us an email with the picture of the board, model number and issue you're having and we'll tell you if it can be repaired. I can tell you that we are cheaper than the competition because we don't have a lot of overhead. I can also tell you that we replace the bad parts, test all and additionally replace more common parts that tend to go bad, even if they're still O.K. Our turn around time is 3-5 days, unless we need to order an odd relay or eeprom chip. If you need it done faster and we have everything we need, we'll put it in front of the rest of them. Just make note of that on the paypal receipt. The boards are checked thoroughly. The boards come with a 1 year warranty. You pay shipping only, we cover parts. So if you have an underlying problem that is the cause of the board repeatedly going bad, we'll fix the board for up to 1 year of payment date, if needed. Email with questions and thank you for your business!
SHIPPING
Please make sure that the board is the same in the picture. Look at the side with the relays, NOT JUST THE FACE PLATE. The board needs to be the same in order for our equipment to analyze it.
For boards that are encapsulated in a shell, PLEASE remove the shell before mailing. It makes it lighter to ship and easier on us since we have to spend time figuring out how to remove them without hurting them. For us, it takes time due to the number of stuff we get in so please remove it.
Thank you for your business!
PAYMENT & RETURN
PAYMENT ACCEPTED VIA PAYPAL
Should there be an issue that is not repairable, for example the MAIN MICROCHIP which has proprietary information on it, we will return your board as well as a refund minus shipping costs and a small fee for our time to check the board out. That small fee is . The remainder will be refunded.
*Note We have the tools necessary to thoroughly check all parts on the board, including the main microprocessors and you will know whether or not the board is good and can be repaired or if it's not repairable soon after receiving it.
For any boards in METAL or HEAVY casings, please remove before mailing. If not removed, an additional charge will be invoiced based on the total additional weight of the board.
Using the "self clean" mode WILL void your warranty. This option should not be used on any oven, much less an oven with a board that was worked on. It's dangerous and can damage the board. Thank you!
PRIVACY POLICY
We will not accept electronic part returns simply because it did not solve the problem you were having with your unit. There are no exceptions. No part can be returned without a valid return authorization number. Should you have any further concerns regarding this warranty, feel free to email us. Too many people abuse the system by purchasing our parts simply to "test" whether or not it's the broken part in their appliance.
Also, please be aware that you WILL BE CHARGED a 20% fee if you make an error and purchase the repair thinking it is a physical board we're selling. Ebay dings us every time that happens and our ratings get knocked down and we can't sell as much, and are therefore forced to open a separate account. Ridiculous, I know! Trust me when I tell you that I've had my words with ebay in regards to this but we cannot continue eating it for folks who are too trigger happy and make purchases before reading the entire ad. So please, do not yell at me, do not send threatening messages, do not leave bad feedback, there is NOTHING I can do about it. And to make matters worse, ebay is UNWILLING to work with us on this so we're stuck.
This comes with a 1 year warranty. That means that if the board should break within a year, we'll fix it at no cost. You pay shipping only back to you. We do not offer a refund because the board can break for any number of reasons after it's been repaired the first time but what we will offer you is a repair.
For those of you who are not sure of whether or not to work with us because we have too little feedback, there is a reason for that. We actually have almost 100% rating but due to the customers accidentally purchasing "board repairs" thinking they were buying the actual board as well as our slow shipping times (we have to wait until we get the board in order to ship it back, not in our control), every month we get dinged a little bit more by ebay. We know it's not fair, we know they will eventually destroy your seller account because of this but they are not willing to help out or change the format in any way to facilitate us or others who sell services on ebay in anyway. If you would like to see our feedback, we are the same as "boardbusterzz" and "appliancesolutionz". We have quite a bit there to check out. Thanks for considering us!
If you should purchase this service WITHOUT properly reading it and ask for a refund, there will be a 20% to cover ebay's seller fees, the fact that we're dinged every time that happens by ebay and other things that prove to be troubling when someone accidentally purchases an item. Please do not yell at us, do not get angry at us, do not try and fight us, these are ebay's policies, NOT OURS!
Please do NOT send "signature required". It creates a LOT of issues where the board will end up sitting in the post office or ups for a couple of extra days due to the distance it takes to pick it up, our time restraints, etc. Don't worry about the board not arriving, we've only had one of those in over 1000 board deliveries. Thanks!
IF YOU'RE NOT SURE WHETHER YOU NEED THIS PART OR NOT, DO NOT ORDER!!!! WE CANNOT TAKE RETURNS ON ELECTRONIC PARTS. WE HAVE TOO MANY PEOPLE MAKING MISTAKES, ORDERING THE WRONG PART, USING OUR PARTS TO TEST THEIR MACHINES, SWAPPING BAD FOR GOOD, OR ANY NUMBER OF RIDICULOUS ACTIONS. WE WILL NOT PUT UP WITH THIS NONSENSE AND WE WILL BE FORCED TO REPORT YOU AND LEAVE A BAD RATING. BE RESPONSIBLE ENOUGH TO DEAL WITH YOUR ORDER IF IT'S NOT THE RIGHT ORDER. YOU CAN SELL IT IF YOU WANT, YOU CAN KEEP IT AS A REPLACEMENT PART, YOU CAN RUN IT OVER IN YOUR CAR IF YOU'D LIKE BUT PLEASE DO NOT BURDEN US WITH YOUR MISTAKES. IT GETS EXTREMELY TIRESOME. THANKS FOR UNDERSTANDING!!
If you get the board back but are still experiencing problems, PLEASE do not go to ebay and ask for a refund! We require a discussion as we might be able to solve it over the phone. There are many instances where a board has to be programmed after it's taken out, and if that's the case, we need to explain how to do so. Or, should there be something we missed, we will need to see the board a 2nd time. If you go to ebay, there are always additional issues, problems, etc. If you want to know what, then ask and we'll explain. In the end, if we cannot repair the board for whatever reason, simply tell us and we'll refund your money less shipping. THANK YOU FOR UNDERSTANDING!!!
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FAQ
How long will it take to repair your circuit board?
Most circuit boards can be repaired in just a day or two. If you don't see your board on the list, please feel free to inquire about time and if your board is approved or not. Some boards we simply do not do. For example, boards with a layer of wax covering them are generally off our list of approved boards.
What happens if you cannot repair my board?
If your board cannot be repaired due to it having a bad processor or because the board is too badly damaged or if it just simply cannot be repaired, then we will refund your money less shipping back to you. If you'd like your board mailed back to you, you will have to pay for that. If you don't see your model's board on the list of approved boards or under your brand, then please contact us before you mail it in to confirm the repair. Do not just send it in without doing the aforementioned. Doing so may delay your return time and cause overall confusion on our end.
Is there a warranty on the repair?
All boards come with a 1 year warranty. What that means is that the board will be repaired again should something happen. But because the board's problem might be different from the first time around or because the board might be too badly damaged from a lightening storm or surge, we cannot refund your money. The only time a refund will be given is if the board cannot be repaired when it is mailed in the first time around. Don't worry though, if your board has a problem down the road after it was repaired, we'll do everything we can to get it back to norma! We only require that you cover shipping costs back to you.
Is shipping included?
Yes, shipping charges are included in the original purchase. You will only have to pay for return shipping costs should you ship it in after it is repaired for additional repairs.
Can we talk to someone about our machine and the problems it's having?
Yes, we understand that sometimes you might get stuck and may need our help. Each customer is treated individually and our lines are open for easy communication between ourselves and the customers. We simply ask that you do not abuse the our services and take up too much of our time. We've been known to spend a lot of time on the phone when customers are having issues or can't remove the board or are having an issue locating something. We don't mind helping, just call.
FEEDBACK
If you are happy with the product please leave positive feedback and we will automatically leave positive feedback for you. If there is something wrong with the product,you have received for any reason, please contact us first to resolve. Please avoid making negative feedback remarks, contact us first if you have any problems!
We are here to help you ...
CONTACT US
Please ask us for the shipping address after you have made the purchase.
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